Frequently Asked Questions About Our Pickup Policy

Why don't you offer shipping?

At Louisiana Casual Living, we've chosen to focus on providing a personalized, local shopping experience. By offering pickup only, we can ensure that every product reaches you in perfect condition, avoid shipping damage to delicate items, and keep our prices competitive by eliminating shipping costs.

Where can I pick up my order?

You can pick up your order at our showroom location. We'll provide detailed pickup instructions and our address in your order confirmation email. Our team will have your items carefully prepared and ready for you.

How quickly can I pick up my order?

Most orders are ready for pickup on regular business days within 3-4 hours. You'll receive an email notification as soon as your order is ready. We'll work with your schedule to find a convenient pickup time.

What are your pickup hours?

Our pickup hours are Monday - Friday 10AM to 5 PM, Saturday 10AM - 4 PM. If you need to arrange a pickup outside these hours, please contact us and we'll do our best to accommodate you.

Can someone else pick up my order for me?

Yes! Just let us know the name of the person who will be picking up your order, and make sure they bring a copy of the order confirmation email or order number.

What if I can't pick up my order right away?

We'll hold your order for [specify timeframe, e.g., 14 days]. If you need more time, just reach out to us and we'll make arrangements.

What are the benefits of pickup vs. shipping?

• No shipping fees - save money on every order
• No risk of shipping damage to your premium home goods
• Immediate availability - get your items faster
• Personal service - meet our team and ask questions about your products
• Inspect items before you leave - ensure everything is perfect
• Support local business and reduce environmental impact

Can I see products in person before ordering?

Absolutely! We encourage you to visit our showroom to see, touch, and experience our products before making a purchase. Contact us to schedule a visit.

Still have questions?

We're here to help! Contact us at info@louisianacasualliving.com or 225-450-6844 and we'll be happy to assist you.